Support Groups

COVID-19 (October 7 2021): Services available by appointment only. Staff still available by phone. Many services now offered online and organisation offering volunteer outreach to isolated seniors to get food and medication to their homes. Call 613-235-4875 ext 181 to access emergency volunteer senior services (available in mandarin).Settlement and community services agencyOrientation and Adaptation Services needs assessment and information and referral to community and social services support with finding housing, child care, registering children in school and health care orientation within the city help filling out government forms including housing and immigration sponsorship forms community support for Chinese newcomers through volunteer befriending, conversation circles to practice English workshops to reduce stress of adjusting to Canadian cultureCitizenship Preparation courses, tests and activities to help newcomers prepare for the citizenship test offered on siteLanguage Training Services enhanced language training sector specific language training and career orientation in the fields of accounting and IT individual counselling and action plan development volunteer placement mentoring networking resume and interview preparationEnglish as a Second Language/French as a Second Language English or French for Life and Work in Canada conversation and pronunciation classesLanguage Instruction for Newcomers to Canada (LINC) provides basic language skills in English or French courses offered part-timeEmployment Counselling and Preparation job search preparation and training developing strong job search strategies and workplace communication skills job search workshops on site job search and preparation training coursesEmployment Counselling resume help job readiness clinic employment counselling skills and career development help in establishing social and professional networksOther Settlement ServicesLibrary Settlement Partnership workshops one-to-one counselling settlement referrals English Conversation ClubCommissioner of Oaths commissioner of Oaths for verifying documents (only at 400 Cooper St)Other ServicesCounselling services workshops and support groups for: financial difficulties family conflicts mental health issues: depression, anxiety, stress, family relationships, caregiver stress, grief and loss, parenting, effective communication, workplace stress problems with the law racial discrimination family law legal problems sponsorship matters Convention Refugee support