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In person crisis services & Support Groups

COVID-19 (26 Mar 2020): Due to COVID19, the centre is physically closed and regular programming is on hold until further notice * staff is still available via email and phone to support clients * free online computer classes available for women: permanent residents, convention refugees, caregivers * to register, contact iskrena@immigrantwomenservices.com or call 613-729-3145Crisis Intervention and Counselling Service: crisis intervention short-and long-term counselling information, referral and support services support to victims of war and trauma support and information on various options for pregnant womenOrientation and Adaptation Services: needs assessment and information and referral to community and social services support with finding housing, child care, registering children in school and health care support with finding housing, child care, registering children in school and health care community support through volunteer befriending, conversation circles to practice English or French help with connecting to language classes workshops to reduce stress of adjusting to Canadian cultureTranslation and interpretation services: professionally trained interpreters with expertise in health, community and social services: in person, by phone and Video Remote Interpreting (VRI)Supportive counselling: short-term counselling to clients who encounter difficulties in adjusting to life in Canada and assistance in overcoming these challengesCitizenship Preparation: courses, tests and activities to help newcomers prepare for the citizenship test: in class or online.Employment Counselling and Preparation:Job search preparation and training: developing strong job search strategies and workplace communication skillsEmployment counselling: resume help, job readiness clinic, employment counselling, skills and career development and help in establishing social and professional networksJob search workshop held monthly: free childcare referrals computer trainingSupport services for women who are victims or survivors of violence and/or newcomers and their families:Support Groups: 10-week support group for women survivors of violence transportation child care language interpretationChildren Who Witness Violence Program (in partnership with Family Services à la famille Ottawa) offering: support and information to children who witness violence in the home individual counselling for childre family counselling art club for children and motherTransitional and Housing Support Program for Abused WomenOther Settlement Services:Language Interpreter Training: for culturally diverse women and men who fulfill the requirements for training for more information on this program, call the Language Interpretation service Public educationTraining and Outreach: Information sessions on Ottawa"s diverse communityAnti-oppression training for service providersPublic education sessions on domestic violence for newcomersWorkshops for newcomer immigrant women on parenting in a new culture, legal information, social assistance etc.Works with service providers and community partners to reach isolated newcomer immigrants and refugee women

Community Mental Health Centers

Maintains seniors in their home by managing psychiatric symptoms and challenging behaviours treatment team will implement treatment strategies to avoid unnecessary hospitalization and placementInterdisciplinary team includes: geriatric psychiatrists registered nurses occupational therapists social workers psycho geriatric resource consultantFunctions include: intake and screening process specialized client centered assessment case management diagnosis care planning and treatment counselling, education, and support available to the family and caregiver behavior management client advocacyGeriatric psychiatrists provide: diagnosis consultation and treatment staff also provide support to professionals in the community

Support Groups

Structured weekly home visits that delivers a curriculum based on the needs of children to become school-ready home visitors deliver books and curriculum activities directly to parents, who then work 15 to 20 minutes a day with their own children

Crisis lines

National telephone hotline for Indigenous people in Canada who need to speak with counsellors focus on mental health issues culturally appropriate counselling support and crisis intervention information on long-term or follow-up support services online chat

Community Mental Health Centers & Support Groups & Addiction Treatment

Eating disorders support and services peer support groups for individuals and families mentoring programs community outreach presentations: Celebrate EveryBody themed workshops and panels for individuals and professionals art therapy programs: yoga for eating disorders, art therapy presentations is schools available dance movement therapy programNote: We do not offer any formal treatment or counselling. Our programs are intended to be complimentary to formal mental health services.

Support Groups

COVID-19: Due to COVID19, several changes to services offered. Community programs, volunteer services, day hospice program, in home support and bereavement programs are cancelled. Coordinators will continue to check in with clients by phone and email and provide support virtually.Companionship, respite care, and emotional supportHome Support Program initial visit by a community nurse for assessment and referral volunteer visiting for companionship and practical support respite for families up to four hours per week telephone support caregiver supportDay Hospice Program weekly social interaction with peers variety of activities including art, cards, board games, music emotional support respite for caregivers weekly nurse assessments and communication with physicians as neededBereavement Support support through the grieving process by staff and trained volunteers