National Directory for Canadian Families

Crisis lines & Support Groups

For support call Crisis Line 905-459-7777 (Brampton, Mississauga), 1-877-298-5444 (Caledon) Mon-Sun 24 hours, or send text to 45645 Mon-Sun 4 pm-12 midnightTelephone response to persons in need of immediate emotional support, crisis intervention or suicide prevention, including links to other emergency services or professional help as appropriate; support available on a variety of issues emotional distress marginalization and/or social isolation family violence mental health crisis risk of suicide addictions mental and physical health concerns

Youth Mental Health

Distress Centres Ontario (DCO) is a non-profit association of community-based distress centres in Ontario.   If you are in distress or crisis and need support please visit the Distress Centres Ontario website, and contact one of the services listed in the GET HELP section of the website.  Distress Centres Ontario does not provide telephone listening support or referrals.

Youth Mental Health

A new group home in Belleville Ontario accepting new clients Special Services During Pandemics (e.g. COVID/Corona), Disasters and Related Emergencies Vitual resources

Support Groups

COVID19 -- call or visit website for COVID-related changes; virtual activities may also be availableEducation and support to parents and care providers with children caregiver and child drop-in early child development school readiness

Support Groups

COVID19 -- call or visit website for COVID-related changes; virtual activities may also be availableEducation and support to parents and care providers with children caregiver and child drop-in early child development school readiness

Support Groups

COVID19 -- Call or visit website for COVID-related changesMulti-service agencyConflict Resolution Service: for individuals or groups to resolve disputes, disagreements, or concerns through free and confidential community mediation Low-Income Energy Assistance Program (LEAP) and Ontario Electricity Support Program (OESP) Peel Region lead intake agency for LEAP (hydro) through Ontario Energy Board pre-screening required, qualifying residents receive appointment to complete the application process access centre for OESP -- assistance with applications for more information on LEAP for Enbridge Gas, contact United Way Simcoe Muskoka, 1-855-487-5327Seasonal Income Tax Clinic -- by appointmentOrientation/Settlement Program assistance accessing health services, education, English language class referrals, translation and interpretation orientation and information workshops, referrals regarding government services assistance filling out government forms including forms for Immigration, Refugees and Citizenship Canada (IRCC) solution-focused counselling individual advocacy when needed to obtain community and government services translation of foreign documents for settlement and educational purposes; Commissioner of Oaths for verifying documentsHealth and Wellness Support Services for Newcomers -- one-on-one sessions to address stress, depression, anxiety, or loneliness; support groups and workshops; referrals to other mental health servicesLanguage Instruction for Newcomers to Canada (LINC) English classes, upon assessment by Achēv -- see separate entry childminding may be available for attendees with children 6 months to 6 years bus fare for eligible clients evening and weekend classesSettlement Workers in Schools (SWIS) assists newcomer students and their families with settling into their schools and communities outreach program based in elementary and secondary schools from mid-August to end of June Newcomer Youth Community Engagement (NYCE) helps newcomer youth learn about Canadian culture and society, and interact with youth their own age volunteers assist with English language skills, social skills, leadership building activities, life skills workshopsDisability and Settlement Services for newcomers with a disability information and referral, advocacyEarlyON Child and Family Centres -- see separate entriesGrowing Together in Peel (CAPC) for families with young children birth-6 years looking for extra help and living on low incomes play programs, parenting information, emotional support nutrition programs/food security Caregivers" and Seniors Support Program education, information and referrals for caregivers and vulnerable seniors language specific groups and groups with people from all cultures offeredVolunteer opportunities

Support Groups

COVID19 -- call or visit website for COVID-related changes; virtual and outdoor activities may also be availableEarlyON Child and Family Centres education and support to parents and care providers with children caregiver and child drop-in early child development school readiness

Support Groups

COVID19 -- call or visit website for COVID-related changes; virtual activities may also be availableEducation and support to parents and care providers with children caregiver and child drop-in early child development school readiness

Support Groups

COVID19 Shelters and respite centres open takeaway breakfast available Friday 10 am at 30 St Lawrence takeaway dinner available Monday, Tuesday, Thursday 6 pm at 30 St Lawrence no communal dining meals on wheels open, call for details some programs remain remote, other have begun in-person activities, check website for details-----------------Multiservice agency with programs for children, youth, adults, families and seniors, including social, recreation and education programs for individuals and families with low income summer day camp English as a Second Language (ESL) classes breakfast program Friday 10 am assistance with budgeting, identification, government forms Monday-Friday 1 pm-4 pm income tax clinic February-April community development youth health promotion worker employmentsServices including Literacy and Basic SkillsDixon Hall Music SchoolIncludes individual or group lessons, fees on a sliding scaleSeniors ServicesIncludes escort to medical appointments, friendly visiting, telephone security check, client intervention and assistance, health education, and social, recreation and fitness programs home support services includes homemaking services such as laundry, vacuuming, and light meal preparation (fee) Mandarin Outreach, including settlement and newcomer services, social and cultural events, support groups and workshopsSupportive Housing Programs for SeniorsIncludes personal care, essential homemaking, emergency response, and care coordination 4 participating buildings including Old York Tower, Performing Arts Lodge of Canada, Older Women"s Network Co-op, New Hibret Co-opHigh Risk Youth ProjectOne-on-one peer counselling, and social, recreational, and educational activitiesGrowing Up Healthy Downtown for families of young people in Regent Park, see separate listing

Community Mental Health Centers

A community based agency providing residential care and treatment where children and youth with autism spectrum disorder or intellectual and related developmental disabilities can lead dignified and enriching lives with opportunities for growth and friendship.6 group homes in Scarborough and East York * total capacity 29 * focus on communication, behaviour management, life and social skills training, community integration and family inclusion1 transitional group homes for youth 18 and older * capacity 3

Support Groups

Provides group or individual bereavement support * art therapy also available * in-home visiting bereavement support, based on availability * young adult and secondary school bereavement support * bereavement support for people with special needs

Community Mental Health Centers

Residence for people with serious mental disabilities. Offers a mix of private and special care beds and a range of care options. Short stay accommodation is possible, space permitting. All meals, laundry services, beauty parlour foot care, and activity programs included. Transportation to doctor and dentist appointments and shopping provided. Home care and homemaker services can be arranged.

Support Groups & Addiction Treatment & Addiction Counselling

Provides services and support for individuals and families struggling with addiction issues Offers Alcoholics Anonymous (AA) and Narcotics Anonymous (NA) meetings when required Provides transportation to all meetings and workshops upon requestPrevention Provides public seminars/meetings to raise community awareness of alcohol, drug abuse, tobacco and gambling addictions Holds educational sessions in schools Coordinates cultural and spiritual eventsIntervention Facilitates recreational activities and social events Provides individual and group discussions Offers cultural and spiritual gatheringsAftercare provided for preventing reoccurrence: Counselling, sharing circles and support groups Regular phone calls and home visits Referrals to Band services, social services, detoxification and treatment centres and medical assistance

Crisis lines & Support Groups

Important COVID-19 Information:Domestic Abuse Services Oxford offers programs and services for women, children and adolescents impacted by domestic abuse and/or homelessness. Programs and services include:* emergency shelter for women, children and adolescents impacted by domestic abuse and/or homelessness. Shelter space is limited and not all requests can be accommodated.* 24/7 crisis/information/support telephone and text lines* risk assessments and safety planningDomestic Abuse Services Oxford has many services to offer. These include:* Crisis/Help/Support Line* Community Counseling* Residential Shelter Services* Sexual Assault Counselling* Transitional Resource ProgramBelieve in MeProgram designed for children/adolescents who come from a home where their mother has been abused * weekly group offers participants the opportunity to talk about their feelings, learn how to express anger appropriately and improve self-esteem * a group for mothers is held concurrently which helps teach them how to support their child/teen * assistance with transportation and child care for siblings may be available * transportation can be coordinated. Free and confidential.

Support Groups

Hospice Palliative Care Centre palliative care counselling and referral day program day respite care companionship emotional/spiritual support assistance with daily activities case management service also provided in-home, at Etobicoke hospitals or other care facilitiesResidential Care Program 24 hour end-of-life care in home-like setting, capacity 10 collaboration with other community services spiritual and bereavement support program, including support groups and annual memorial service community and professional educationHospice Palliative Helpline 905-667-1865 -- partners with Heart House Hospice and Acclaim Health of Oakville to provide 24 hour helpline, see separate listing