National Directory for Canadian Families

Support Groups

Organization that recognizes birth as a normal and natural event, in a woman"s life presents options to expectant women and their partners helps them feel empowered to make choices that lead to a positive childbirth experiencePrenatal classes: Labour and Delivery Prenatal Education Bringing Baby Home class Cardiopulmonary Resuscitation (CPR) and Infant Massage Prenatal classes for families expecting multiples (twins, triplets or more) Comfort Measures for Birth class Expectant Grandparent class Sleep class for infants and toddlers

Support Groups

COVID-19 (October 7 2021): Services available by appointment only. Staff still available by phone. Many services now offered online and organisation offering volunteer outreach to isolated seniors to get food and medication to their homes. Call 613-235-4875 ext 181 to access emergency volunteer senior services (available in mandarin).Settlement and community services agencyOrientation and Adaptation Services needs assessment and information and referral to community and social services support with finding housing, child care, registering children in school and health care orientation within the city help filling out government forms including housing and immigration sponsorship forms community support for Chinese newcomers through volunteer befriending, conversation circles to practice English workshops to reduce stress of adjusting to Canadian cultureCitizenship Preparation courses, tests and activities to help newcomers prepare for the citizenship test offered on siteLanguage Training Services enhanced language training sector specific language training and career orientation in the fields of accounting and IT individual counselling and action plan development volunteer placement mentoring networking resume and interview preparationEnglish as a Second Language/French as a Second Language English or French for Life and Work in Canada conversation and pronunciation classesLanguage Instruction for Newcomers to Canada (LINC) provides basic language skills in English or French courses offered part-timeEmployment Counselling and Preparation job search preparation and training developing strong job search strategies and workplace communication skills job search workshops on site job search and preparation training coursesEmployment Counselling resume help job readiness clinic employment counselling skills and career development help in establishing social and professional networksOther Settlement ServicesLibrary Settlement Partnership workshops one-to-one counselling settlement referrals English Conversation ClubCommissioner of Oaths commissioner of Oaths for verifying documents (only at 400 Cooper St)Other ServicesCounselling services workshops and support groups for: financial difficulties family conflicts mental health issues: depression, anxiety, stress, family relationships, caregiver stress, grief and loss, parenting, effective communication, workplace stress problems with the law racial discrimination family law legal problems sponsorship matters Convention Refugee support

Crisis lines

COVID-19 (1 May 2020) Open as usual.Community-based, volunteer network of local organizations, service providers and community members that represent a variety of sectors works to meet the resource and support needs of those affected by human trafficking, including victims, their families and communities provides training to service providers to educate them on the indicators of human trafficking so as to develop their ability to identify a victim and know how to respond appropriatelyServices: referrals case management training of service providers and community members support services

Support Groups

Community services centre for immigrants and refugees assists newcomers, refugees and ethno-cultural groups to become equal participants in social, economic and political life creating community and safe spaces visiting programs include Legal Aid, Housing Help free citizenship test classes for eight weeks, three hours per week requirements Canadian Language Benchmark 4Community Economic Development: delivers career mentoring and networking programs to support newcomers to: obtain employment in their field develop an understanding of the workplace culture build networks develop strategies for employment maintenance and advancementProgramming includes Core Career Mentorship Federal Internship for Newcomers (FIN) Refugee and Immigrant Supports to Employment (RAISE) Pre-Arrival Supports Ottawa Mentoring Collaborative Job Search WorkshopsMulticultural Liaison Officer Program: Multicultural Liaison Officer (MLO) partnering with the English Public and English Catholic school boards of Ottawa to provide: settlement services to newcomer families in schools and summer programs leadership development civic engagement opportunities helps create a welcoming school environment for newcomer students helps youth gain the necessary skills to achieve their goals and develop a positive mindset to overcome the challenges they may be facing so that they can contribute to Canadian society offered both at the elementary and high schools levels for immigrant and refugee youth, ages 13-24Settlement and Integration Program: multilingual and multicultural services to facilitate successful adaptation and integration processes information and orientation sessions for individuals, families and groups supportive counselling settlement consultation client advocacy community referralsCounselling Program: see separate record for more informationYOCISO: offers academic, life skills, counselling, and arts-based support in a fun and interactive wayLanguage Instruction for Newcomers to Canada (LINC): full-time and part-time English language training for newcomers for settlement and community open to all landed immigrants and convention refugees over the age of 17 classes are offered in the South region of Ottawa daytime and evening classes available child care is also availableRefugee Sponsorship: private sponsorship of refugees by any group of five or more Canadian citizens or permanent residents 18 years of age and older who live in the expected community of settlement group must collectively commit to provide the necessary support for their sponsored refugee for the full duration of the sponsorship refugee must qualify as refugee according to Canada"s refugee and humanitarian resettlement program.

Mental Health Counselling & Mental Health Treatment Services

Offers individual in-person and virtual cultural transition counselling. Provides support for 6-8 sessions.

Mental Health Counselling & Mental Health Treatment Services

Offers individual in-person and virtual cultural transition counselling. Provides support for 6-8 sessions.

Youth Addictions

The Ottawa Hospital has a variety of mental health services which include inpatient and outpatient programs (including first episode psychosis, eating disorders) as well as emergency mental health services through the Emergency Room.

Community Mental Health Centers

Short-term individual out-patient psychiatric care is provided to patients seen and discharged from the psychiatric emergency service of the Ottawa Hospital or from the in-patient psychiatric unit acute day hospital programs at each campus for these patients should they require more intensive therapy the Ottawa Hospital out-patient psychiatric services also see patients with chronic medical illness who are referred by Ottawa Hospital specialist physicians using a multi-disciplinary approach

In person crisis services

Services to people who have suffered sexual assault, sexual exploitation, dating violence or intimate partner violence within the past six monthsProgram based on privacy, confidentiality and consent based in a hospital setting medical examination collection of forensic evidence initial and serial documentation of injuries, photography and body mapping crisis intervention sexually transmitted infection (STI) testing pregnancy testing HIV post exposure prophylaxis (PEP) preventative vaccinations and prescriptions short-term follow-up community based or professional referrals for ongoing and/or collaborative care

Community Mental Health Centers

Program offers screening and /or assessment for psychotic disorders by a multidisciplinary team Education, support and outpatient care are also offered for both patient and family for an up-to-three-year period depending on the individual, and on the needs of the familyCare includes: family-focused case management medical interventions group and family therapy inpatient care is available as indicated psychological or social work assessments are also available as indicated

Support Groups

In-patient support with: Understanding and speaking after a stroke or other brain injury Understanding, remembering, and thinking after a brain injury Communicating with others because of a progressive neurological disease such as Parkinson"s Disease, ALS, or Alzheimer"s Swallowing food and/or liquid (Modified Barium Swallow Studies (MBSS) and Fiberoptic Endoscopic Evaluation of Swallowing (FEES), if required) Speech and/or swallowing because of head and neck cancer and other cancers Speaking and/or swallowing problems associated with tracheotomy tubesOut-patient clinics: Augmentative Communication and Writing Service (Rehabilitation Centre) Modified Barium Swallow Study Clinics (General Campus) Nu Voice Club of Ottawa (General Campus/Regional Cancer Centre)

In person crisis services

COVID-19 (15 October 2021): Program is still running, but with some restrictions because of the COVID-19 situation.Community Crisis Bed Program suspended until further noticeCommunity program under the Ottawa Hospital Mental Health Program Responds to calls from individuals, family members, and professionals in the community, providing support for mental health crises through assessment, short-term intervention, links to community supports, and liaison with other health and social service providers. Assistance and support is given over the telephone as well as in an individuals" own home environment.Community Crisis Bed Program: Voluntary, community-based alternative for people experiencing mental health crises who do not require inpatient hospitalization, but who would benefit from access to temporary accommodation in a supportive environment. Provides individuals with an opportunity to initiate steps to resolve their crisis through problem solving, symptom stabilization, and links to community supports. Serious mental health problems could include suicidal ideation, situational crises, psychosis, and severe depression or anxiety, not needing immediate medical attention.

Support Groups & Community Mental Health Centers & Addiction Treatment

Cancer care including prevention, cancer assessment, treatment, support, follow-up care and end of life care.

Addiction Treatment & Addiction Counselling

Health professionals assess and treat non-life-threatening injuries or illnesses Regional referral centre for: Foustanellas Endocrine and Diabetes Centre Eye Care Centre Shirley E. Greenberg Women"s Health Centre (mature women"s health, gynecology-oncology, benign gynecology, gynecology ultrasound) Special concentrations include: family health team Arthritis Centre (physician referral needed) cardiopulmonary testing (physician referral needed) nephrology (physician referral needed) minor oral surgery (physician referral needed) lithotripsy (urologist referral needed)

Addiction Treatment & Addiction Counselling

Primary health care for families and individuals medical appointments nutritional counselling Healthy Lifestyle and Diabetes program maternal, newborn and well-baby care advance care planning smoking cessation drug information and counselling mental health and counselling preventative health